Welcome to The Forum

A new center for training and collaboration to inspire and equip non-profit professionals

We help the people who help the people.

Launched in early 2023, The Forum is a community hub for education, training, mentoring, and collaboration for non-profit professionals. Located conveniently on Hope Haven‘s campus, we are offering cost-effective training and continuing education from top educators and presenters open to the non-profit community on wide-ranging topics such as:

  • Compassion Satisfaction
  • De-escalation
  • Ethics and Boundaries
  • Mental Health
  • Motivational Interviewing
  • Practicing Humility with the LGBTQ+ Community
  • Preventing Burnout
  • Racial Bias and Equity in the service community
  • Substance Use Disorder – Basics and Referrals
  • Trauma Informed Care


Friday Hot Topics, a Virtual Discussion:

Harm Reduction in Charlotte: What is it? Why is it Important? 

A 45 minute virtual presentation about an important topic led by Queen City Harm Reduction and Preventive Services. Come with your questions!

March 1st 12:15 pm - 1:00 pm

Resilience, Renewal, Re-imagining, Restoring: A FREE Staff Care Event 

Re-imagine your work, refresh and renew your perspective, understand resilience! Free lunch, gifts, and time to interact and reflect!

March 22nd 9:00 am - 2:00 pm

Join us! Click here to view our full course calendar and register for these events.

Building a community of frontline workers

Staff who serve with confidence and who feel supported in their work are more able to do the good work that is their mission.

Out of a deep understanding of and appreciation for the challenges of walking with the most challenged populations in our community, we strive to offer the tools, training and support to help frontline staff serve with confidence and longevity.

Burnout and Compassion Fatigue was the #1 reported concern non-profit leaders had for their staff in 2022. The Forum seeks to support staff with the tools and knowledge needed to serve with longevity and confidence and reduce burnout!

There is great need in Charlotte at the intersection of poverty, homelessness, addiction, and mental health issues.

But there is also great compassion for the most marginalized people in our community! Every day dedicated front line staff walk alongside people struggling with these issues, providing life-changing services and restoring hope.

The Forum was created to support the dedicated staff who are doing this great work—often overworked and underpaid and needing a place to collaborate, connect and learn together.

“The Forum is a great example of 1 + 1 = 3. The efficiency of the Forum provides high quality trainings at lower costs for mission-driven organizations, all while building connectivity across staff from different organizations.”

– Liz Clasen-Kelly, Chief Executive Officer of Roof Above

Collaboration & Connection

Collaboration and Connection are the hallmarks of The Forum trainings and groups because we know that when staff from agencies across the community come together to learn and grow, they also form connections and networks that benefit their clients and their agencies.


of attendees report feeling more confident and committed to continue serving the community because of the training they received at The Forum.

From the Blog
Dance, Breathe, Meditate, Laugh!

Dance, Breathe, Meditate, Laugh!

When stress takes over these are simple things you can do to let your brain and body relax. Class participants at the Forum also suggest these stress reducers:  praying, walking, working out, talking with a trusted friend, therapy, being in nature, listening to music,...

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Fired Up, Not Burned Out!

Fired Up, Not Burned Out!

Burn-out is real and can affect all of us-- a sense of helplessness, cynicism, and exhaustion are signs of burn-out and compassion fatigue. What we want to feel instead is the satisfaction and joy of using our compassion to help others! We want to be fired up, not...

read more

We want to hear from you!

We want to hear form you: Do you have an idea for a class that you and your team would like for us to offer? Do you know of a presenter that you would like to take a class from at The Forum? Or just have a general question or feedback?

Contact The Forum Director Barbara Thomas via email, or using this form. We can’t wait to hear from you.

4 + 1 =